Ric D from Colorado Springs, CO
Dear Mr. Tim Biles:
I want to personally thank Sean and Steve for doing an outstanding job handling my insurance claim and service needs for my RV.
Last October, my RV was vandalized. I contacted your company and spoke with Steve
and Sean. Ultimately, I turned the entire claims process over to these fine gentlemen and
I am extremely pleased with the entire process.
Sean and Steve are professional, courteous, and went out of their way to keep me informed on the process of my claim.
Please thank Sean and Steve. They are valuable assets to your company.
Sincerely,
Ric D
Gary & Vicki Watts from Franklin, TN
Pulled from the Watts online journal...
http://www.mytripjournal.com/travel-356390-colorado-springs-pikes-peak-traveland-king-dome-academy-bill-garden
I must give KUDOS to Bill at Pikes Peak Traveland. He has certainly gone the extra mile to do everything that he could have to help us.
AND
http://www.mytripjournal.com/travel-357205-pikes-peak-traveland-colorado-springs-force-academy-home-base
From the waiting room of Pikes Peak Traveland, Colorado Springs, Colorado.
You know how often times an unexpected turn of events turns out to be a good thing??? So it has been with our delay here in Colorado Springs, or “the Springs” as we have come to learn from the locals. In addition to the enjoyable day of sightseeing at the Garden of the Gods that we did Tuesday afternoon, we packed a full day of good stuff into yesterday.
Yes, we got word from the repair center (Pikes Peak Traveland, or PPTL) that they would be able to get the necessary part shipped-in overnight, so as I sit here in the lounge of PPTL at 10:30 AM on Thursday, the part has already arrived, they expect to have it installed by their lunch break. (Follow-up: we were checked-out & rolling at 12:10 PM!!!)
Again I must say that PPTL, through Bill, their representative with whom I have dealt, has rendered service that is very refreshing in this day & age when the concept of customer service is almost non-existent.
Doug & Cheri Moloney from Colorado Springs, CO
Eric, Sean, and Bill,
Thank you very, very much for helping us make our first trip of the season by repairing the broken "tee".
Our trip was a success due to your customer service dedication. We sincerely appreciate it.
Doug and Cheri Moloney
